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How vava4d link Handles Your Personal Data

vava4d link collects only the data needed to run your account, process your deposits through DANA, OVO, GoPay, and QRIS, and keep your transactions secure.

Encrypted account dataDANA, OVO, GoPay, QRIS transaction recordsSession & device identifiersRetention periods disclosedYour right to request deletion
vava4d link How vava4d link Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Personal Data

If you want to access, correct, or erase the data vava4d link holds about you, our privacy team is reachable seven days a week.

Live Chat Open live chat from inside your account dashboard — available 07:00–23:00 WIB daily.
Email Privacy Request Send a detailed request to our privacy address listed in the footer.
In-Account Settings Log in, navigate to Account Settings, then choose Privacy Controls.
HOW WE PROTECT YOUR DATA

Our Data Handling and Security Practices

vava4d link applies layered security across every data touchpoint — from the moment you enter your QRIS reference code to the moment a withdrawal clears your OVO wallet.

Encryption at Rest and in Transit

All account data — including saved payment references for DANA and GoPay — is encrypted using AES-256 at rest. Data moving between your device and our servers travels over TLS 1.3, blocking interception at every point.

Cookie Usage and Consent

We use strictly necessary cookies to keep your session active and analytics cookies to understand lobby navigation. You can adjust cookie preferences from the consent banner on your first visit or via Account Settings at any time.

Account Access Controls

Two-step verification is available on every account. We strongly encourage you to enable it under Security Settings — it means a stolen password alone cannot unlock your profile or your saved OVO withdrawal details.

Data Retention Schedule

Session identifiers are purged after 90 days of inactivity. Financial transaction records — including QRIS and DANA payment logs — are retained for five years to meet applicable local compliance requirements, then securely deleted.

Third-Party Data Sharing Limits

We share data with payment processors (OVO, GoPay, DANA, QRIS) only to the extent each transaction requires. No marketing partners, no data brokers, no advertising networks receive any portion of your account profile.

Your Right to Request Changes

You can request a full export of your stored data, ask us to correct inaccurate fields, or submit a deletion request at any time through Account Settings or by emailing our privacy team — response within 14 business days.

Frequently Asked Privacy Questions

Below are the questions we hear most often about how vava4d link collects and protects personal data. If your question is not covered here, reach out via live chat between 07:00 and 23:00 WIB and our team will respond the same day.

We collect your name, email address, phone number, and the payment identifiers linked to your chosen method — DANA, OVO, GoPay, or QRIS. We do not collect more than is needed to verify your identity and process transactions.

Financial records — including DANA deposits, OVO withdrawals, and QRIS references — are retained for five years in line with applicable local requirements. Session and device logs are deleted after 90 days of account inactivity.

Yes. Log in, open Account Settings, and choose Privacy Controls. From there you can request a full export of your stored profile data. We will package and deliver it to your registered email address within 14 business days.

Only with the payment processors needed to clear your transaction — OVO, GoPay, DANA, or QRIS — and only the minimum fields each processor requires. We do not share data with advertisers, marketing networks, or data brokers under any circumstances.

Submit a deletion request via Account Settings under Privacy Controls, or email our privacy team with your account ID and the specific data you want removed. We acknowledge requests within 24 hours and complete them within 14 business days.

We use strictly necessary cookies to maintain your login session and optional analytics cookies to improve lobby navigation. You can accept, reject, or adjust analytics cookies at any time through the consent banner or Account Settings.

The full scope of this policy and any data rights it describes depends on local law in your region. Where local law permits, all rights described on this page — access, correction, deletion, and export — are available to you in full.